Back in 1957, James Gaylord Muir, the Sales Manager of
Wolverine, USA had not chosen a name for the shoe-line he had developed, for
until the eve of his presentation on the new footwear range, he had everything
in order but a name to christen the range with. Struck by the paucity of
innovation in the thought process to justify the comfort of a range of
footwear, he was yet groping in the dark frantically looking for the right name
that could suit the collection. He was about to settle for the name ‘Lasers’,
that his company’s advertising agency had suggested. As Muir dined with one of his regional
salesmen that evening, a dish, which formed part of his meal, amazed him and he
was told that it was traditionally fired southern cornballs known as ‘hush
puppies’. The host also elaborated to him on how the cornball dish got its
name. – that farmers used to throw these cornballs to quiet their barking dogs.
It hushed puppies as they chewed on the cornballs and hence they were known as
‘hush puppies’. That explained it all as Muir immediately made a connect to the
age-old reference to tired feet and the pain of wearing uncomfortable shoes as
barking dogs! Hush Puppies could not mean anything more than being so
comfortable when worn. Muir conceptualized the basset hound as the brand’s
mascot that has since become synonymous with the brand. As I think about the
brand Hush Puppies, I associate it instantaneously with the mascot hound. Hush Puppies became famous as a casual brand
of footwear and its claim to fame in the early 60’s came when the rubber soles
of the shoes he was wearing are said to have reportedly saved the then famous
Rolling Stones guitarist Keith Richard who was almost electrocuted on stage in
an accident in California. The success of the brand was significant to the
extent of almost one in every ten Americans was wearing Hush Puppies.
The brand was in trouble in the mid nineties and as the
organization was reportedly considering dropping the brand in 1994 as sales
allegedly plummeted to just 30,000 pairs. A newly hired designer Maggie Mercado
hit upon the idea of reviving the retro styles of the 50’s such as Wayne (née Duke) oxford and Earl slip-on casuals
in different and interesting hues of waterproof suede. Famous designers like
Anna Sui and john Bartlett are said to have featured Hush Puppies shoes in
their new collections in 1995. Many iconic film stars such as Sylvester
Stallone, Tom Hanks, Sharon Stone and Jim Carrey were seen sporting the brand
showing the brand’s real casual attitude. Undertaking the re-strategizing
exercise Geoffrey Bloom, President of Hush Puppies focused on riding the
American trend towards dressing-down at work and created his collections to drive
the trend. The brand filled the huge gap that existed between plain canvas
shoes and dress shoes. The company sent out video clips on casual footwear fashion to over 200 corporates in the USA to introduce casual wear at
work. When IBM and Ford announced casual days at work, Hush Puppies ran
congratulatory messages. Soon the brand found itself selling well not only in
stores like Barneys and Pleasure Swell in 1995, but it recorded amazing sales
in J.C. Penney, Saks, Bloomingdales, Nordstrom and the like. In 1996 Bloom who
was responsible for the resurgence of the brand was rewarded for his remarkable
turnaround achievement by being appointed Chairman of the company.
Now we
have Hush Puppies stores in India brought to us by Bata as shop-in-shops in
their large formats and as free-standing brand stores in malls and high street
locations. The brand offers a mixed bag of collections to Indian consumers!
Some retailers
in India may have a few lessons to learn from the resurgence of Hush Puppies in
the USA. The brand went the retro way to catch up with emerging customers! The
company traced its own past successful paths and retreaded them. It surely did
not pass off just as ‘a one hit wonder”!
- Dr. Gibson G. Vedamani
Mr Gibson, Simplicity is divine... nice of you to share a piece of retail & branding history.
ReplyDeleteThank you Mukesh...
ReplyDelete